Customer Testimonials

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Google Jul 4, 2022

My wife and I went to look at an Infinity QX60 simply to see what it was like. When we arrived, Julio answered all of our questions and was a pleasure to deal with. We ended up buying one and will absolutely return when it comes time to trade in our next car.

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Google Jul 4, 2022

Jesus was a pleasure to work with. He was really knowledgeable and helpful in locating a car for me. I would strongly suggest it to anybody looking for a vehicle!

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Google Jul 4, 2022

I love this dealership! I came in and worked with Adrian. He was able to assist me in obtaining a car on the same day with a very simple procedure. He was both informed and patient.

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Google Jul 4, 2022

Today I worked with Brian. He was able to get my wife and I into two automobiles today. I am delighted with my buy. He is very knowledgeable and provides excellent customer service. Helped me the whole time.

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Google Jul 4, 2022

This was my second time buying from INFINITI of San Jose. I had such a good time with my first automobile that I didn't want to go anyplace else. Phillip was excellent; he was kind, professional, patient, and knowledgeable from the start. He made everything so simple. I would absolutely suggest Phillip to relatives, friends, or anybody in the market for a vehicle.

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Google Jul 4, 2022

Sergio and I worked together to obtain my first automobile, and she made it happen! I'm overjoyed! Ask for her while purchasing a vehicle; he is honest and helpful! The best site to purchase a vehicle!

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Google Jul 4, 2022

Aaron and Phillip! You’re amazing! Thank you both SO MUCH for helping me make the best decision! 🙏🏾 Everyone is so pleasant and helpful, excellent customer service! Always a pleasure coming to INFINITI of San Jose!

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Google Jul 4, 2022

Aaron was fantastic. My questions were all addressed. And every one of my issues was handled. My experience with my salesperson and the whole INFINITI of San Jose team was excellent. Thanks.

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Google Jul 2, 2022

Fast and efficient! Called them to make me a new key and a copy for 2015 Hyundai Elantra as it was falling apart for no reason came out to my location. I had a new key and a spare in 30 minutes. Will continue to use them and would definitely recommend!

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Google Jul 2, 2022

Denis helped me get a new automobile from INFINITI of San Jose. He was excellent and guided us through the whole procedure. When I arrived to pick up the vehicle, it was ready, the documentation was in order, and I did not experience the typical post-sales over-selling. Thank you very much, Denis!

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Google Jul 2, 2022

The whole purchasing experience was fantastic. Jonathan led us through the process and kept us continuously updated. His attention to detail made the transaction easy and pleasurable from beginning to end. I would strongly suggest this dealer, particularly Jonathan. You will not be let down.

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Google Jul 2, 2022

Adrain & Julio were very helpful, courteous and respectful. I’ve had some very bad experiences with auto dealerships in the past, but these two individuals showed me that there _are_ dealerships who honestly do value their customers.

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Google Jul 1, 2022

We had a fantastic time. Brian made the whole process of acquiring our 2022 Infinity Q50 AWD a breeze from start to finish. Brian is someone we would suggest to everyone of our relatives and friends.

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Google Jul 1, 2022

INFINITI of San Jose provided an outstanding dealership experience! Julio and Kim went above and beyond from start to end! The whole crew at INFINITI of San Jose was kind and efficient in getting me into the car I want. At the pricing point I was wanting. I'm delighted with my buy.

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Google Jul 1, 2022

The cars are stunning, but the salespeople and service teams go above and beyond! Tyler is the finest, and he made my car-buying process a breeze. The service technicians made a few tiny changes to make my vehicle even more unique. I wholeheartedly endorse!

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Google Jun 30, 2022

I worked with Julio at INFINITI of San Jose and was really pleased with the whole buying process. The whole crew was fantastic in meeting all of my demands and ensuring that I was satisfied. I would happily buy with them again.

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Google Jun 30, 2022

Excellent service. Excellent team. Hands-on and trustworthy, they make the purchasing and servicing processes straightforward and convenient. I wouldn't go anyplace else, and thanks to Jesus, who assists with the whole purchasing procedure.

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Google Jun 30, 2022

I brought my car in and was immediately assisted by Ryan. In and out of the workplace, she is very attentive and inviting. I will only get my vehicle serviced by him and this dealership.

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Google Jun 29, 2022

How many people can honestly claim they had a good experience purchasing a car? I can. Phillip was by far the greatest employee I've ever had the pleasure of working with. His expertise and assistance throughout the procedure were second only to the care I got. He persuaded me to buy my SUV as well as INFINITI of San Jose. Thank you very much, Phillip!

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Google Jun 29, 2022

The car-buying procedure was quite professional! Adrian was attentive, compassionate, and willing to work with me on a reasonable pricing. Excellent service and a pleasant dealership. Raul was also fantastic. Many thanks to INFINITI of San Jose.

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Google Jun 29, 2022

I just purchased a car here and had a fantastic experience! Sergio made my family and I feel at ease the minute we walked through the door. He answered all inquiries, was truthful, and never put anybody under pressure. I looked and purchased everything in one day and have no regrets. I adore my new automobile!

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Google Jun 28, 2022

When we came in to look at a used vehicle, Nicholas was really courteous, efficient, and helpful. He quickly assisted us in reducing the amount to what we want. Wasn't pushy and just wanted us to be satisfied with our new car after trading in our old one. We were pleased with our experience.

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Google Jun 28, 2022

It made purchasing my first new automobile a breeze. Jonathan was really helpful and to the point, which is exactly what you want. I had a fantastic day today and am delighted with the offer they provided me:)

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Google Jun 28, 2022

Richard and his colleagues were really helpful in the acquisition of my fantastic new automobile. He was really educated, not aggressive, and made certain that we were satisfied throughout the process. I would strongly suggest my Q-60, INFINITI of San Jose, to anybody searching for a low-pressure, good car-buying experience!

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Google Jun 28, 2022

Adrian was super helpful, check him out.

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Google Jun 27, 2022

I had a fantastic experience with INFINITI of San Jose. Kim and Richard were both really helpful in preparing me for the purchase of my automobile. It was a joy to work with them. Thank you very much!

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Google Jun 27, 2022

Denis got me in and out in no time with the exact car I wanted, a 2019 INFINITI QX60. Very informed and straightforward. 10/10.

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Google Jun 27, 2022

This was not my first time visiting INFINITI of San Jose. I never felt pressed by their staff, and Adrian did an excellent job assisting me in finding the perfect automobile. Everyone treats you as if you were family. If you want to buy an INFINITI, head to INFINITI of San Jose. You won't be disappointed.

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Google Jun 27, 2022

Love our sales guy, Dennis. Knows his stuff. No pressure. Great experience!

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Google Jun 26, 2022

An amazing experience with INFINITI of San Jose. This dealership was suggested to me from all the way in California. I had the pleasure of working with Jonathan, and he did not disappoint. He was a true professional who treated us like family. I'll keep coming back to INFINITI of San Jose.

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Google Jun 26, 2022

I just purchased a 2022 Infinity Q50 Red Sport! Amazing and wonderful experience! Phillip was really knowledgable, patient, and dependable. He just sold me what I wanted and did not attempt to sell me anything that would benefit him. Highly recommended for everyone in the market.

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Google Jun 26, 2022

I had a fantastic time with Aaron. He was informed, patient, and understood our needs/wishes. Buying a vehicle can be a gruelling and stressful experience, but Aaron made sure we were taken care of from beginning to end. He is a people guy who made us feel at ease and secure about our purchase. I will absolutely recommend him to my family and friends, and we will return for our future purchase. Juan, thank you!

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Google Jun 25, 2022

I just had a fantastic experience with Raul at INFINITI of San Jose. He really knows how to deliver excellent customer service. I like his regular communication, politeness, and willingness to be of outstanding service at all times. If you need your INFINITI serviced, I strongly advise you to take it to INFINITI of San Jose. He will look after you quite well.

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Google Jun 24, 2022

This past Saturday, I bought an INFINITI Q50 from this dealership, and I can't express how grateful I am that I did! Phillip met me and helped me throughout the whole procedure. He paid close attention to my wishes and requirements. He was so informed about the car and so kind that the procedure seemed like a stroll in the park. Go visit Phillip if you need a vehicle!

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Google Jun 24, 2022

Seriously can't say enough good things about this dealership. First and foremost, Aaron assisted me in locating the precise vehicle I want for my family and I. He listened to my requirements and never rushed me. I had a lot of questions, and he was quite patient with me. I will definitely refer friends and family to this dealership for their future vehicle. Thank you, Aaron!

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Google Jun 22, 2022

Julio was great. Had the car ready for me to drive when I pulled up. Super attentive to details and great to work with.

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Google Jun 22, 2022

I came in looking for a car and I got it. Thank you Jonathon!

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Google Jun 21, 2022

I just purchased a car at INFINITI San Jose! Adrian and Jonathan were the best ! They are awesome and made the process so easy and seamless !! You can’t go wrong with these two:) The team is very customer service friendly and accommodating!

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Google Jun 19, 2022

Just bought my first car a couple of days ago from this location. The dealership was very clean and professional, no pressure on my purchase. My Mazda is serving us well and came clean/pristine, including with its CARFAX report. Our sales representative, Raul was completely professional in making the process very easy and I was glad to have had the level of security in terms of getting the vehicle I wanted and knowing the step by step process from financing, warranty and theft prevention security from him. I would buy from here again given their incentives included on all ...

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Google Jun 19, 2022

Adrian was super helpful and great. Good experience

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Google Jun 19, 2022

Thank you Jonathan Ramirez you have made the process so simple and easy! Very respectful

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Google Jun 18, 2022

Denis Polozi was the best seller I’ve ever had, very helpful, great service.Recommend him!

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Google Jun 18, 2022

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Google Jun 17, 2022

Denis Polozi and his general Manager really went above and beyond to get me a deal on my car. Thank you so much!!!

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Google Jun 16, 2022

Great experience. Adrian was very patient and helpful, and the car we get is great.

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Google Jun 15, 2022

Adrian ruiz is very helpful, thanks

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Google Jun 12, 2022

Gr8 experience, friendly environment, Phillip Miller our sales rep made our buying experience exceptional and offered the best service possible.

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DealerRater Jun 11, 2022

Great place to do business especially their customer service and workmanship, it’s by par. I highly recommend this place. Thank you!

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Google Jun 9, 2022

Jesus at service is just nothing short of AMAZING!! He really listens to you and is very empathetic; I've been to other dealers and by far best service!

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Google Jun 9, 2022

Excellent customer service. Had problems after installing my red alpha HX/ n a few hoses. Had air pockets in my intercoolers. Met with Denis and he took care of everything.

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Google Jun 9, 2022

Fantastic staff! Had our car out in front ready for pickup. The car was washed, filled, and ready to drive off the lot. Phillip was outstanding! He came out and went over all the features and gadgets the car come with. Thank to all at INFINITI of San Jose.

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Google Jun 9, 2022

I was looking for a new car and was referred to by a friend to Adel at INFINITI of San Jose. He made purchasing a new vehicle stress free and easy. I highly recommend this dealership: no markups, transparent and knowledgeable staff.

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Google Jun 9, 2022

Brian at Infinity was amazing to work with! He is knowledgeable, professional and friendly. He kept me updated regularly as I waited for the brand new QX60 to be delivered. I highly recommend Brian and INFINITI of San Jose! I was able to get my new QX60 with NO dealer markup! Thank you, Brian!!! I appreciate you!

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DealerRater Jun 7, 2022

The consulting service is great, help me to attention on the car spare parts that need to replace when it’s torn.

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Google Jun 7, 2022

Stephabie and Jesus did an amazing job. They give me a best price and best customer service. I recommended everyone to get your Infinity from them.

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Google Jun 7, 2022

We had a wonderful experience with our sales rep Tony. He was very nice and respectful. We were able to secure the car that we wanted with his amazing help and with a fantastic discount. We liked the way he handled everything very smoothly. Fantastic customer service!

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Google Jun 5, 2022

Raul was extremely helpful and made the whole process understandable for me even though I know nothing about cars. And tina was a blast and was extremely helpful

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Google Jun 3, 2022

I took my vehicle in because a few fluids needed to be serviced. The tech checked my vehicle and recommended the services I needed. The services was done in a quick and timely fashion. Service was great even left with a clean and fresh vehicle because of the complimentary car wash.

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Google Jun 2, 2022

They had the car I needed and they followed up to ensure I was happy with the car. There were instances of upselling during the process as expected, but as a buyer you have to know what you need and what you don't need and what you are willing to pay. Overall I was satisfied with the process of INFINITI of San Jose.

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Google Jun 2, 2022

This was by far the quickest I was able to purchase a vehicle. Cut and Dry! No haggles. I loved it!

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Google Jun 1, 2022

If you own an INFINITI, this is the place you want to go to at all times. Excellent customer service at both Sales and service departments !

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Cars Jun 1, 2022

Stephanie was awesome very easy to work she did an excellent job working with us from California could not have been a better experience.

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Google Jun 1, 2022

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Google May 31, 2022

Stephanie helped me out and I left with a beautiful car. Thank you so much for everything I am now riding in a nice car for my son. Appreciate the patience thanks for working with me! Love the dealership and people in it very kind.

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Google May 31, 2022

Real transparent. Great service no BS and hidden fees ask for polozi

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Google May 30, 2022

Great shop, the staff and management here are all incredibly helpful, friendly, and honest. Not something you find often when big ticket items are involved. I will only bring my car here for any future maintenance/repairs.

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DealerRater May 28, 2022

I had two body mechanical warranty issues with my 2019 QX50. One was apparent, while the other was intermittent. The crew at INFINITI San Jose diagnosed them correctly and replaced the parts without fuss the next day. I had the car back within 2 days, with a free loaner in the meantime. No stress. Nick McClintic was great!

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Cars May 28, 2022

Julio is the best salesmen in san jose!! He helped me get the exact car i was looking for.

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Google May 25, 2022

Phillip miller , Stephanie coelho, aaron , depriest was very helpful and professional!!!

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Google May 25, 2022

Stephanie good person very attentive hope to come back soon

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Google May 25, 2022

Everything done right and clearly specified.

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Google May 24, 2022

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Google May 23, 2022

I walked into INFINITI of San Jose and Julio helped me out go through the process of finding a car I liked I wanted to check out 2 of there cars they had on the lot and when I was done deciding he helped me and made it super easy for me to buy a car and explained everything to me whole process was very professional.

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Google May 21, 2022

Everyone was very nice and professional. Julio was the one that helped us. He wasn’t pushy about anything, which we really appreciate. After getting hit from behind and not having a car for over two months I am so happy to have a car. Thanks INFINITY of San Jose 😄

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Google May 20, 2022

I have had nothing but excellent service from both the sales and servicing divisions. I can't say enough good things about Stephabie's recent excellent service. She went above and above to ensure that my vehicle was properly serviced and that all of my issues were handled. Stephabie, thank you.

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Google May 20, 2022

My wife and I had the pleasure of meeting Phillip when hunting for a car. We both agreed that this was the most enjoyable car-buying experience we'd ever had. There was no pressure, and everyone was pleasant and helpful. If you are wanting to purchase, I strongly advise you to meet with Phillip. Thank you so much, Phillip. p.s. I love my new INFINITI Q50.

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DealerRater May 16, 2022

Very impressed with the experience so far. I am still in the car buying process so I hope to continue the relationship.

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Google May 15, 2022

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Google May 15, 2022

Stephanie went above and beyond helping us. She was very responsive with messaging and transparent throughout the entire process. By far the best sales experience we've ever had!

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Google May 15, 2022

This dealership is where I purchased my 2018 INFINITI. I've gone here for every servicing on my car, and they've always been fantastic! They were friendly and professional even after I needed my engine replaced. They handled the situation well, and before I knew it, I got my kid back. I relocated to San Jose and still drive here for my services, which should speak a lot about Aaron and Denis's quality of service!

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Google May 13, 2022

Definitely would recommend this dealership! Tyler Luu took care of my car and made sure I was taken care of as well! Definitely will be coming back for my future services.

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Google May 13, 2022

Excellent customer service from INFINITI of San Jose. The staff is pleasant and makes you feel at ease. Phillip understood my requirements and recommended a vehicle based on my requirements and fuel efficiency. He has a lot of expertise. I gave him my budget, and he got me a great bargain. Not at much a softie. I'm quite pleased with my purchase. The finance department was also really helpful. Congratulations for your hard work and for guiding me through each stage so successfully.

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Google May 11, 2022

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Google May 10, 2022

I came here to purchase my New Infinity QX60 . Did not feel pressured at all to make my purchase Jonathan and the rest of the staff were very professional and pleasant . Highly recommend for their Excellent service

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Google May 8, 2022

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Google May 7, 2022

Stephanie has been really great help to us. She has been very patient and explained everything in detail, answered all our questions. We bought the car primarily because of our experience with her

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Google May 6, 2022

Great folks, Wonderful environment, and always clean! This is the best dealership I've ever worked for. The Sales Manager always takes the time to welcome and greet me. The Service Manager is one of the nicest and most hardworking people you'll ever meet in this industry, and the support staff is fantastic and very professional. In my opinion, these guys are fantastic!

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Google May 5, 2022

While searching to acquire a new QX55, I had a very pleasant experience dealing with Phillip. The degree of customer service was outstanding. They were quite helpful to an out-of-town customer . Their procedure was clear and informative. Always kind and professional, it seemed that their motive was based on what was best for me. This dealership comes highly recommended from me!

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Google May 3, 2022

Great service at this location the two times I have been here, from the guy who made my appointment to the lady who get into my car to the guy I worked with during the time my car got serviced. Today Nicholas McClintic did a great job explaining my warranties to me, he was patient if I didnt understand he repeated it back and explained. Very helpful, good service attitude. Excellent service both times I have been here Keep it up, and I will keep coming back.

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Google May 3, 2022

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Google May 1, 2022

Richey Barnes takes amazing care of his clients. He is always looking out for his clients and explains the options well. Thank you Richey!

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Google Apr 29, 2022

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Google Apr 28, 2022

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Google Apr 28, 2022

Purchased vehicle from Hulio Medellin today. Was really impressed with his knowledge of the vehicle. Was really helpful and friendly and got us a really good deal. Thank you.

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Google Apr 26, 2022

the experience of buying a car in infinity san jose was very pleasant, stephanie gave me a good deal she answered all my doubts, she made me feel good as a buyer, i eat you if you are looking for a car come to infinity San Jose

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Google Apr 23, 2022

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Google Apr 23, 2022

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DealerRater Apr 22, 2022

Awesome service, they will go above and beyond to make sure you are taken care of.

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Google Apr 21, 2022

I have had the good fortune and the pleasure of having my INFINITI being serviced for the past several years at SJ INFINITI. I have had many cars in my past including four Porsches, two BMW’s, Toyotas, and many more I have always been extremely selective about whom to choose to work and services my cars. I have due to my being obsessed with quality and trust I have received quality service literally always. I must confess that San Jose INFINITI under the leadership of Mr. Richey Barnes and one of his services colleagues Mr. Kevin Tran, they have ...

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Google Apr 20, 2022

Phillip and Kim were awsome!!


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