Customer Testimonials

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Google Feb 17, 2024

Tony was the best!! So friendly, helpful and knowledgeable! He made my car buying experience a pleasure!!

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Google Feb 17, 2024

Excellent service and tony is absolutely the best!!!

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Google Feb 14, 2024

I had a nice and easy visit here at INFINITI. Phillip was very helpful and very easy to work with.

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Google Feb 11, 2024

I came in on a Thursday afternoon, and Tony was there holding down the fort all by himself, it was so busy, and I had to give him kuddos on trying to help everyone out at the same time. Came back on Saturday morning, and I was already feeling overwhelmed by not seeing anyone to assist me. I appreciated that Phillip greeted and acknowledged that I was there and letting me know that he would be right with us, I originally had an appointment with him, but I had a feeling it would be awhile, and thankfully Raul spotted us ...

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Google Feb 11, 2024

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Google Feb 11, 2024

Michelle Martinez was super patient and extremely helpful in our car buying process! I’m going to recommend her to all my friends that are I. The market to buy a car! She is awesome!

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Google Feb 11, 2024

Raul is great to work with, very helpful and nice.

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Google Feb 9, 2024

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Google Feb 8, 2024

Michelle is great!

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Google Feb 8, 2024

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Google Feb 7, 2024

Great experience overall. The only reason I will not be able to use your pick up and drop off services is due to the fact I drive from Monterey County. Aside from knowledgeful and helpful staff, the thoughtful treatment of people is felt and appreciated. Thank you!

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Google Feb 6, 2024

Phillip Miller assisted me in purchasing my dream vehicle. I strongly recommend asking for him for his service experience. Thank you very much and I appreciate all your help.

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Google Feb 5, 2024

Salar helped me a lot. Thank you

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Google Feb 4, 2024

Salar was an amazing rep and got me the car I wanted at a great price

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Google Feb 3, 2024

Had a fast and easy experience with raul got me a csr fast and good payment!!

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Google Feb 1, 2024

I bought my INFINITI Q50 on Monday 1/29/2024 and the guy who helped me out was named Raul. Such a great guy to work with, polite, friendly, respectful definitely recommend anyone that comes and gets a car to work with Raul.

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Google Jan 31, 2024

Thank you to Michelle Martinez for getting us into our brand new 2023 vehicle! She put it all the work for us to get the best deal we could !!! INFINITI of San Jose you’re the best!

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Google Jan 28, 2024

I had such an amazing experience today buying my BMW! Tony is excellent, he really took the time to explain my options and shop the best deal for what I wanted. I have never had such a good experience buying a vehicle. Thanks again Tony!

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Google Jan 28, 2024

Awsome experience, fast and easy

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Google Jan 28, 2024

Incredible service. Thank you, Michelle Martinez, for the most excellent service. We love our car!!!

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Google Jan 27, 2024

Sal was wonderful and helping me select a car and didn’t pressure me to buy anything

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Google Jan 26, 2024

Salar was very attentive to all of our needs. As first time buyers we had a lot of questions and he guided us through the whole process!! Will definitely be back for our next purchase!

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Google Jan 26, 2024

Tony was so great!!! Got us exactly what we needed!!!

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Google Jan 24, 2024

Great experience from buying to maintaining my vehicle. Highly recommend

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Google Jan 23, 2024

Great service and fast. Really nice to have a place to work during service as well

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Google Jan 22, 2024

Michelle & Raul made my sales transaction a smooth process. Thank you Michelle for your time in letting us test drive and inspect the vehicle. Special thanks for Aron for ensuring I got the best rate for financing.

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Google Jan 22, 2024

Sal was very nice and helped us out as much as he could.

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Google Jan 21, 2024

After initially having a less than ideal experience, I talked with Aaron the GSM, and we were able to have a great conversation. Half the battle with customer service is being given an opportunity to correct when things might not have been perfect. After my phone call with Aaron, I have full confidence that this INFINITI truly does care about the consumer. I’ve never had more fun driving with the car I got from them. In terms of pricing, they had the best price within 500 miles, I would recommend.

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Google Jan 20, 2024

Tony was patient and super knowledgeable about every detail of each car I looked at. Very friendly, my experience today was 10/10

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Google Jan 17, 2024

AMAZING EXPERIENCE WITH Michelle!!! She was helpful the entire process. From beginning to end. Thank you Michelle!

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Google Jan 16, 2024

Michelle was great in helping me purchase vehicle for my business!

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Google Jan 16, 2024

Excellent experience with Phillip and Michelle. Very courteous and professional. Answered all my questions.

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Google Jan 16, 2024

Very good experience with Philip and Michele!

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Google Jan 14, 2024

Great dealership with a variety of cars

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Google Jan 14, 2024

On this particular day, it was a little crazy because I was picking my car up from the body shop and in the parking lot of the body shop. My battery died so I was in need of a charge and this was like the third charge I do in the last couple weeks, so it seemed I was due for a new battery as well as my regular maintenance and being a busy Saturday morning I knew that a walk-in was probably going to be a challenge, however I got amazing assistance from the wonderful Erika Villalobos! This is ...

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Google Jan 13, 2024

Definitely worth the drive from Elk Grove to San Jose Infinity! A big thank you to Raul and his team at San Jose Infinity for the excellent customer service and seamless buying experience!!

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Google Jan 12, 2024

Tony and Raul were super helpful! Definitely a good experience!

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Google Jan 11, 2024

Salar is the awesome , he helped us finding best car with best option.

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Google Jan 8, 2024

Michelle and Tony where a great helping to finalize my sale fast and smoothly.

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Google Jan 8, 2024

Michelle made it easy and seamless. Worked with me and helped me secure a solid deal for what I wanted. I especially appreciated the straightforward yet respectful way she approached it all. No gimmicks, no fake smiles. Extremely professional and patient.

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Google Jan 7, 2024

Experience was fantastic! Ryan from San Jose infinity service department was engaging and informative . Loved the communication and payment via phone! Scott

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Google Jan 6, 2024

Michelle Martinez was a pleasure to deal with, thorough and informative. No pressure sale. A great experience!

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Google Jan 5, 2024

Bought a car from INFINITI of San Jose, Sal helped me with the purchase. Sal made the experience smooth and easy. He was very professional, knowledgeable and friendly. Would recommend them for your next purchase.

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Google Jan 4, 2024

Philip helped me out a couple of days ago and he was absolutely amazing! He's a really nice guy and I recommend him 100%. He made the process quite simple. I'm in love with my car, QX60!

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Google Jan 4, 2024

The sales rep that helped me out was Julio Mendel-Contreras. He went above and beyond and actually managed to get me a greater deal than what I was expecting on a Mercedes Benz glc coupe 2019. Smooth transaction and very professional!

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Google Jan 3, 2024

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Google Jan 2, 2024

I talked with Phillip and he answered all of my questions, was very patient and kind. Good sense of humor too. First time car buyer and did everything he could to make sure I was getting the most out of my money. Good experience!

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Google Jan 1, 2024

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Google Jan 1, 2024

Working with Raul De Leon has been simply amazing. He’s not pushy and wants to offer the best deal possible for his customers. Highly recommend working with him!!

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Google Dec 31, 2023

Visited INFINITI twice and had a great experience so I’ll break down the two days here, both of them I was assisted by Salar Golro, such a cool guy. The first day I went only for test driving as I was still not sure what car I wanted, living alone really allows you to get anything you want and having that many options is hard so I went with the sole purpose of driving. Salar Golro allowed me to drive 3 different car models so I could feel what was it like to drive them and it was awesome. I ...

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Google Dec 30, 2023

Sal helped me buy my very first car 👍🏻 very nice , very helpful , and very kind Thank you so much Sal for going above and beyond

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Google Dec 29, 2023

had a good first time car buying experience. Thank you Tony !

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Google Dec 28, 2023

Sal , Helped out , Great experience Purchasing a car

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Google Dec 23, 2023

Always a great experience. Nicolas has always been exceptional with his services, his detail all the works that needed to be done throughly and clearly, very well spoken as well and provide options. If you want great service at this dealership, go to Nicolas, you won’t regret it.

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Google Dec 23, 2023

Had a great time working with Phillip Miller! He was very understanding and supportive throughout the entire process and genuinely seems to enjoy his time here. I greatly appreciate his knowledge and guidance and felt able to trust and work with him. Such a different experience than other dealerships, for certain. Definitely would recommend him for anyone needing some help with purchasing a car!

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Google Dec 23, 2023

Salar was very helpful for getting my purchase done. Very nice experience.

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Google Dec 23, 2023

Tony Brooks, prov8ded excellent customer service and professionalism.

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Google Dec 23, 2023

Phillip our sales person did a great job of understanding our needs and was able to show us different options available to us. He also did a great job of working with us on the financial part of our deal. We are walking away with the right vehicle for us and with a great buying experience.

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Google Dec 22, 2023

Tony Brooks he did a phenomenal job helping to find the right car for me. I will do business here with INFINITI again

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Google Dec 21, 2023

Erika did a wonderful job today, great service department. Would highly recommend.

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Google Dec 18, 2023

Michelle was very helpful in showing me the car & getting me a good price. Didn’t waste my time like other dealerships.

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Google Dec 17, 2023

Nick was great. The whole process went smoothly and he kept me up to date on everything. He went above and beyond to make sure my car was 100%.

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Google Dec 17, 2023

Just bought a car and services team and Raul were really great. Raul really gave us a great deal and his patients and energy is amazing!

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Google Dec 17, 2023

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Google Dec 17, 2023

Salar was the best.

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Google Dec 17, 2023

The experience with Erica was awesome.she helped me all way above and beyond and I would recommend for clients to service there cars here.

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Google Dec 16, 2023

sal was a wonderful salesman

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Google Dec 16, 2023

Phillip Miller is an exceptional sales professional I’ve been going to him to lease the Q50 for about 11yrs @ the INFINITY dealership in San Jose! I also really like the staff especially the manager Aaron they’re always so upbeat! It’s always such a pleasure seeing people you’ve done business with over the years. THANK YOU FOR YOUR EXCELLENT SERVICE HAPPY HOLIDAYS!!!

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Google Dec 15, 2023

Sal was a great help! And would definitely recommend him!

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Google Dec 14, 2023

Salar was very helpful

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Google Dec 13, 2023

Sal was incredible from the beginning of the visit to the dealership all the way through to the end of the purchase. He provided customer service support that was genuine. He is very knowledgeable about the entire car purchase process and cares about the customers needs by asking questions to provide the best support and information to help make the car purchases easier. Come see Sal for your next car!

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Google Dec 13, 2023

Raul D. was very helpful and kind, made me feel comfortable (:

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Google Dec 12, 2023

Phillip Miller was a tremendous help guiding myself & my wife on getting our brand new INFINITI. Great personality, great service & most of all made it very simple.

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Google Dec 12, 2023

(Translated by Google) Thank you Michelle for all your help! (Original) Gracias Michelle por todo su ayuda!

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Google Dec 12, 2023

Thank you to Michelle and Raul for all their help in finding my beautiful BMW! Will definitely recommend them !!

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Google Dec 12, 2023

Michelle was very helpful and friendly

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Google Dec 11, 2023

The buying experience at San Jose Infinity was good . What made it better was Raul one of the younger associates . And Ezra from financial services. I can say I truly recommend this dealer for your future car shopping experience.

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Google Dec 11, 2023

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Google Dec 10, 2023

Salar was great to work with. He was patient even though we arrived late to our appointment. Ask for him, he doesn’t pressure he lets you decide what car works for you.

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Google Dec 10, 2023

Raul was great!

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Google Dec 9, 2023

Salar was very helpful, assisting us in buying the car we wanted. Salar is focused on making sure every customer leaves the dealership happy and complete even after the sale is final. Salar gave us a courtesy call to make sure we were happy with our purchase and even sent a gas voucher when I mentioned the gas tank was a bit low. Thanks salar for your exceptional service.

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Google Dec 9, 2023

Michelle made my purchase possible, making the terms workable. That might not have happened at another dealership. Thanks Infinity and Michelle!

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Google Dec 9, 2023

Sal was awesome. He took care of everything really fast and smooth, explained every detail and helped us to buy a car we wanted. He is a real proffesional.

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Google Dec 8, 2023

Tony was wonderful in his service AAA

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Google Dec 8, 2023

Our sales associate Salar is very helpful and nice . He tried everything he can to get us the best deal we could possibly get in California. Highly recommend!

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Google Dec 8, 2023

Raul was great! He helped me check out not one vehicle, but two. He helped me decide which one was calling my name. Very informative about the vehicles, and overall a great person to talk to. Highly recommend going to Raul for any vehicle needs!

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Google Dec 8, 2023

Toni

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Google Dec 6, 2023

Michelle is very great! She was really helpful and respectful! She helped me leave with the vehicle I wanted as well!

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Google Dec 5, 2023

Salar and Michelle were great to work with! They were very personable and easy to communicate with! They went to bat for us and helped us get a good deal on our car.

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Google Dec 4, 2023

tony helped me buy my first car!

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Google Dec 4, 2023

Raul De Leon was very helpful

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Google Dec 3, 2023

Tony Brooks came through once again. Second car I have purchased from him and I received excellent service!! Thank you

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Google Dec 3, 2023

Great experience with Michelle M.

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Google Dec 2, 2023

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Google Dec 2, 2023

S/o to EDDIE THA PARTS MANAGER!!!! CAME THREW WITH SOME FACTS, AND WAS STR8 TO THE POINT! 👏👏

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Google Dec 1, 2023

Sergio assisted me with serval repairs for an infinity QX 80 and he was fantastic to work with. He guided me through what really needed to be repaired and helped me navigate with my adjuster for an insurance claim.

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Google Dec 1, 2023

sal helpe by a car very helpful

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Google Nov 29, 2023

Michelle was friendly and welcoming from the moment we met her. She made the process of purchasing our vehicle seamless. Thank you, Michelle!

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Google Nov 29, 2023

Michelle Martinez at San Jose INFINITI was great and a pleasure to work with. I would definitely recommend you see her when shopping for your next luxury vehicle.


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