Customer Testimonials
Outstanding customer service from Tony Brooks. Wonderful and engaging. Such a wonderful experience with him today
Jeremy was great to work with and really went above and beyond to secure our desired car and ensure top quality. He also kept us well informed along the way about timing and next steps. It was a pleasure working with him and I would highly recommend him. Thank you INFINITI of San Jose!
Salar helped me buy a car.
Sal help me buy a car for me!! Good service here!! 👍🏽
Salar is very great and helped me out in the best way possible. 100% would recommend.
Getting our 1st Infinity and Jeremy went above and beyond to close our purchase on a busy day. Thank you.
Javed is very helpful and very kind even if I'm foreigner!
Great experience all around. Super smooth transaction. Everyone was very helpful and friends. Highly recommend! Raul was a great salesmen and Aaron the manager was amazing.
Sal helped me buy a car
If you need service, ask for Karen! She went above and beyond and was patient and provided me many updates on my vehicle. She was a true representation of what it means to be the best at customer service. She did not have to do even half of what she did for me, for that I am so grateful. She’s the best!
I took my vehicle in for an oil change Sergio the Service Advisor made the appointment for me. I got my vehicle in and out within the specified time. Thank you Sergio for a great service experience.
Very smooth oil change. We wait at lobby and the job done on time. Highly recommend. Please send me the coupon and we will be back again.
Service was great Sergio was awesome!!
We had an awesome experience at INFINITI of San Jose, especially with Raul De Leon! We visited in the morning in search of a used BMW and they had so many to choose from all in great condition and variety of models and features. Raul helped us learn about the cars and facilitated 2 tests drives. He was very knowledgeable, professional, and kind! After doing a little more research, we contacted Raul back in about 3 hours to let him know we were interested in coming back. He communicated with us our options and worked out a good deal for us! He ...
Raúl De León helped me to get my first car at an amazing rate! he was extremely friendly and helpful and knew so much about cars!
Thank you very much for a good percentage and a good car at the right time. I recommend Salar Gorlo and Aaron. These guys really helped me.
Sal is amazing! He really cares for the customer & is very friendly. Really helped with getting the best deal.
Mr. Javed Very helpful! Fully focused!
From start to finish everyone was very helpful and welcoming. Thanks Sergio for always so helpful!
Sal helped me to buy a newQ50. He is nice and helpful
Sergio has been our representative at INFINITI, always very attentive, respecting our time by attending just when the agreed appointment is. If you need a representative at INFINITI, do not hesitate to ask for Sergio, who also has extensive knowledge. Thanks to the excellent service, we are on our third lease vehicle and most likely on our fourth at the end of the agreement on the existing 2022 QX80. Thank you very much for the excellent service.
Tabassum Javed was very helpful knowledgeable salesperson I was very pleased with his service. It was my first car buying experience with San Jose INFINITI.
Sal G. Has been a great help in getting us our QX60. Thank you for your service, Sal. 👍
armin helped me get an m340 service was 5/5
Raul and Aaron did an amazing job at selling me my new vehicle. This is the second INFINITI vehicle I am leasing and blown away by the professionalism
Phillip was very patient, Great attitude! Thank you so so much!
Overall great experience. The salesmen were able to find me a better financing option than originally planned. Phillip was great at guiding us through the process and communicating every step of the way. Thanks SJ INFINITI team.
(Translated by Google) Raúl treated us very kindly and helped us a lot, thank you. (Original) Raúl nos atendió muy amable y ayudo mucho gracias.
Raul and the manager, great people
Ryan was wonderful and kept me informed of the process. Great customer service.
Salar sold me a car, great experience and really easy process.
Raul was very patient with us. He went over all the paperwork and explained everything to us. Definitely recommend him to my friends. 5 stars
Second time buying a car from this dealership. Michelle had amazing customer service. She was very helpful and honest. Hands down one of the best dealers in the Bay!
Salar was very direct, explained things very well, and gave me a great deal
Finance manager Kim N, the greatest!!! At Infinity of San Jose, knows her job and has wonderful communication skills. Thanks for all your help
I really enjoyed my time at INFINITI of San Jose! Phillip was a fun sales guy and he explained everything in a clear and precise way. Definitely recommend shopping with them and likely will be returning at a later point.
Had my vehicle serviced after a breakdown, and I have to say that Max, the service manager, got me right in and taken care of. If you're in the San Jose area, I would highly recommend INFINITI San Jose.
Salar gave me the best service. I highly recommend
Wow! The best service ever. Sergio took an amazing care of me. Super nice and professional.
Sal was very professional and his Customers Service was excellent
Had a great experience working with Raul buying an Infinity QX80. Very polite and honest. All the process are fast and enjoyable.
If you shop for a car at INFINITI of San Jose, I highly recommend asking for Peter Dudley. Peter connected with me via text message and ensured my entire experience went smoothly. I’m not in a rush, so I’ve been helped by many salespersons at several dealerships in the last month. Peter, by far, gave me the best experience. He’s excellent at promptly communicating when I have questions, yet respectful of my time. In person, he’s very courteous and easy-going, and I appreciated how he interacted politely with my son. Thank you, Peter, for making my ...
Very helpful 🫡 parts department
Tony was absolutely the best. No pressure sale. He answered all of my questions-knew everything about my car. The purchase was an amazing experience.
Michelle made buying our new car effortlessly easy. Will be recommending her to our friends and colleagues.
Had a fantastic experience purchasing my vehicle Today from INFINITI of San Jose! Excellent communication. Great service, very professional. Phillip Miller was my sales consultant and I would highly recommend asking for him! He is very friendly, knowledgeable and never once did I feel pressured to make a decision with him. He helped me out and made me feel very comfortable with the entire process! Thank you so much!!
Raul helped us a lot with getting my car, good experience overall
Philip Miller took great care of us! He was very patient and listened to our circumstances and requirements.
Eric Brewer was so helpful did everything that’s is why I got a very good deal with the 2023 Nissan ARIYA I bought
Salar was the best salesman and he got me the car of my dreams
Please feel free to ask for Sergio Lopez! He was able to answer all my questions and provided wonderful customer service. He kept me up to date on my car before I could even ask and the loaner vehicle they let me use was so nice, it enticed me to want to upgrade.
Tony was amazing and had quality customer service
Sal helped me get my new truck
Tony Brooks helped me buy my first car. Amazing service and very professional, helped me get as much money possible for my trade in and was very upfront and to the point. No games. Will definitely go to him again when I need a car in the future.
It was amazing experience with Eric Brewer. Im car broker and it takes me 10 minutes to get all information and numbers what i need for my work. He meets me and my costumer in his day off and he spend all day with us cause we have some issues. He takes care of us and i really may say that he is in right place, with his humanity and patience! He is perfect guy, god bless him and thank your dealership for business!
Raul!!! White glove service was given the moment I walk in the door. Very professional and listen to what I needed. Thank you Raul for exceptional customer service. You are a STAR!!!!
Sal was amazing and very helpful while not being pushy
Raul is the MAN! super easy to work with and very professional!
Eric made my purchase of a 2024 INFINITI Q50 very smooth. He was very helpful with the whole process will definitely be coming back here for a future vehicle
Branch service employee Sergio is top notch, communicated well and helped me resolved my problem. Excellent service from him!
They work with very high quality employees here. Especially Eric helped us a lot. Thanks Eric.
Philip is outstanding! What a great experience! I am so happy with the service, the suggestions and the owner experience!!!
My Excellent Car Buying Experience: I'm thrilled to share my recent car buying experience, which went far beyond my expectations, the entire process was surprisingly smooth and efficient. The dealership staff was incredibly welcoming and attentive. My salesperson, Eric Brewer was knowledgeable and patient, answering all my questions thoroughly without any pressure The negotiation process was fair and transparent. We reached a mutually agreeable price without any unnecessary back-and-forth, making the experience comfortable and respectful. The final paperwork was handled efficiently I highly recommend this dealership to anyone seeking a positive car buying experience.
I had the pleasure of dealing with Phillip M. and Aaron D. I drove close to 12+ hours roundtrip to visit San Jose INFINITI and I am very glad I did. Phillip and Aaron are TRUE professionals. Very hospitable, know their stuff, and they did an excellent job of ensuring my needs/requests are met. I am not an easy customer; these guys excelled with their services. My experience with them is exactly how every car dealership should be. Transparent, smooth and friendly. Thank you again! -Vince A.
Good experience with Salar
Sal helped me alot
I worked with Phillip Miller. Low pressure, knowledgeable and professional. Throughout the entire process I felt that he was honest in whatever he said, and delivered on his word. He has a good sense of humor and is also patient. Excellent car buying experience.
Sal was great to work with. Honest and fair. Great customer service. Made this process very smooth!
2014 Convertible Top was causing battery to die very quickly. - days down to over lunch. Took it in and they drove me home to Milpitas and two days later sent a car for me. The time they had it was to ensure the problem was fixed. Charged is 5% of what we feared. Waited two weeks to review and everything is still perfect.
Tony was the best!! So friendly, helpful and knowledgeable! He made my car buying experience a pleasure!!
Excellent service and tony is absolutely the best!!!
I had a nice and easy visit here at INFINITI. Phillip was very helpful and very easy to work with.
I came in on a Thursday afternoon, and Tony was there holding down the fort all by himself, it was so busy, and I had to give him kuddos on trying to help everyone out at the same time. Came back on Saturday morning, and I was already feeling overwhelmed by not seeing anyone to assist me. I appreciated that Phillip greeted and acknowledged that I was there and letting me know that he would be right with us, I originally had an appointment with him, but I had a feeling it would be awhile, and thankfully Raul spotted us ...
Michelle Martinez was super patient and extremely helpful in our car buying process! I’m going to recommend her to all my friends that are I. The market to buy a car! She is awesome!
Raul is great to work with, very helpful and nice.
Michelle is great!
Great experience overall. The only reason I will not be able to use your pick up and drop off services is due to the fact I drive from Monterey County. Aside from knowledgeful and helpful staff, the thoughtful treatment of people is felt and appreciated. Thank you!
Phillip Miller assisted me in purchasing my dream vehicle. I strongly recommend asking for him for his service experience. Thank you very much and I appreciate all your help.
Salar helped me a lot. Thank you
Salar was an amazing rep and got me the car I wanted at a great price
Had a fast and easy experience with raul got me a csr fast and good payment!!
I bought my INFINITI Q50 on Monday 1/29/2024 and the guy who helped me out was named Raul. Such a great guy to work with, polite, friendly, respectful definitely recommend anyone that comes and gets a car to work with Raul.
Thank you to Michelle Martinez for getting us into our brand new 2023 vehicle! She put it all the work for us to get the best deal we could !!! INFINITI of San Jose you’re the best!
I had such an amazing experience today buying my BMW! Tony is excellent, he really took the time to explain my options and shop the best deal for what I wanted. I have never had such a good experience buying a vehicle. Thanks again Tony!
Awsome experience, fast and easy
Incredible service. Thank you, Michelle Martinez, for the most excellent service. We love our car!!!