Customer Testimonials

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Google Sep 25, 2023

Raul was very helpful, very courteous and easy to work with. Made my purchase of my first INFINITI an awesome experience. I would definitely recommend him with friends and family to any future purchase. Thank you Raul for your amazing service.

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Google Sep 25, 2023

I have to say, going into the dealership, I was feeling kind of doubtful, but once inside I was greeted with hospitality and easily felt comfortable, Raul was the person who helped us, and overall was a great person, made conversation, was professional, and overall helpful. We ended up buying a car today, and Raul walked us through the whole process, he gave us information about each car we looked at and throughout the whole waiting process kept up the conversation and was super helpful. Over all I’d say he’s a great person and salesman. I’d definitely ...

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Google Sep 24, 2023

Tony was amazing. Entire process was very easy

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Google Sep 24, 2023

Awesome experience! Great sales people. Knowledgeable and very helpful ! Aaron and Phillip are patient and fantastic and made sure all our needs were met!!

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Google Sep 24, 2023

Awesome sales experience! Phillip and Aaron are kind patient and understanding. They truly want everyone to walk away happy!

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Google Sep 24, 2023

Salar helped us buy a car today. He was very nice and helpful with the whole process.

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Google Sep 23, 2023

Sergio do very good job

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Google Sep 23, 2023

Raul was very helpful, straight to the point very informative. Completed the process smooth and quick

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Google Sep 23, 2023

Sergio and the team were quick, efficient, and extremely helpful. Thanks team!

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Google Sep 19, 2023

Michelle was amazing from the start made us feel welcomed and greeted us with a warm smile. Went in a little nervous but walked out confident and very happy gave us a great deal on our trade and explained everything in detail will definitely recommend this dealership and the amazing staff to friends and family.

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Google Sep 19, 2023

Great experience at INFINITI of San Jose Michelle was super helpful !

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Google Sep 18, 2023

Very pleasant experience, Salar was very helpful and professional, will come again.

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Google Sep 17, 2023

Sal with great service

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Google Sep 17, 2023

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Google Sep 17, 2023

Amazing service! Didn’t feel that salesman pressure. Smooth process Thank you very much Tony Brooks !!

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Google Sep 14, 2023

Raul and Salar did an awesome job helping us take our new car home

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Google Sep 14, 2023

Salar was very helpful and sweet! He gave me great advice and moved through the car buying process quickly.

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Google Sep 14, 2023

Outstanding assistance service by Sal and Tony in helping us purchase a car! Highly recommend!

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Google Sep 11, 2023

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Google Sep 11, 2023

I had the best experience here with Tony Brooks. I highly recommend him for your car needs. I love my new INFINITI SUV.

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Google Sep 10, 2023

Raul was very helpful!

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Google Sep 10, 2023

Thanks to Tony and Solar

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Google Sep 10, 2023

Thank you Phillip for your outstanding customer service from beginning to end. We really appreciate it!

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Google Sep 9, 2023

Thank you salar for helping me buy a car he was the best good customer service

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Google Sep 9, 2023

Salar very friendly with our purchase good customer service on helping us buy our new car

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Google Sep 9, 2023

I've been to this dealership for service on my 2018 Q50 a few times since I've owned it. The service advisors have always treated me well. The first time I came in, the car was squealing at cold start, (first thing in the morning). Dropped it off and they found that the water pump was leaking and dripping coolant onto the fan belt, causing the noise. They replaced the water pump and fan belt under warranty. The second time I brought the car in the car started making a loud flapping noise that turned out to be a bad ...

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Google Sep 8, 2023

Had a great experience with Sergio. Took care of me and my car. Very professional.

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Google Sep 8, 2023

Tony was the best car sales. worked with me & my wages. Would recommend to EVERYONE. Super helpful. Fast. 10/10 great experience.

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Google Sep 7, 2023

10/10 salesman must be a future finance manager. Best customer service and experience.

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Google Sep 7, 2023

Salar was amazing purchased my m8 comp from him!!! Great dealership clean guys

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Google Sep 7, 2023

It’s always a great experience at Tully INFINITI, I am always happy with service that gets done on my vehicle and of course the service advisor Sergio Lopez, that looks at all the details and explains everything very well! Thank you!

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Google Sep 6, 2023

I had an overall great experience. I was helped by Adrian in sales and he made sure to stay communicative throughout the whole process. Living in Los Angeles was a difficult task to coordinate to be able to purchase the vehicle. However, Adrian went above and beyond to make sure I received an exceptional experience.

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Google Sep 5, 2023

As usual - dealing with Sergio and service he provides it’s always a pleasure - fast and reliable - he always takes time to listen of any concerns that customer has and resolving it. Thank you

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Google Sep 4, 2023

Great Service! Usually shopping for a car is overwhelming but Michelle made the entire experience a breeze! Highly recommend!

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Google Sep 3, 2023

10/10 recommend! Helped with our car and worked with us!

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Google Sep 3, 2023

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Google Sep 3, 2023

Sergio Lopez did a great job with our full detail in my Q60 also a big thank you to the detail department

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Google Sep 3, 2023

Salar helped buy a new car, he is very professional!

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Google Sep 3, 2023

Salar was very straight forward and patient when it came to purchasing my vehicle

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Google Sep 2, 2023

Sergio L. did a great job and provided me with amazing service. He accommodated me as much as possible.

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DealerRater Aug 31, 2023

The best experience I had making a purchase of any kind. Would recommend the sale person and dealership to anyone.

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Google Aug 30, 2023

I had a great experience working with Raul, he help me to make my wife very happy with a new Family car (QX60). Very professional, very helpful and great customer services as well the GM, they help us with a smooth transaction, super Happy with the Infinity of San Jose. Highly recommended.

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Google Aug 28, 2023

Salar was very helpful and patient with us. We truly appreciate it!! Thank you so much for your time

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Google Aug 27, 2023

Raul provided great service !

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Google Aug 27, 2023

Salar Golro customer service was truly the best of the best. We test drove as many cars as it took until my wife finally decided on the perfect car. Thank you for your time and expertise Salar. Mr. & Mrs. Juarez

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Google Aug 27, 2023

Tony Brooks was absolutely amazing!! He made the whole process of buying a car so much easier and provided a stress free atmosphere overall!

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Google Aug 26, 2023

Sergio is the best help ever

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Google Aug 25, 2023

Salar gave us the best service! Will come again

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Google Aug 23, 2023

We drive from Grass Valley to pick up our car. From start to finish by far the easy and best experience I have ever had buying a car. Adrian was amazing and we worked out the deal over the phone with real number, he was extremely respectful and all around amazing. He sent us a video of the car showing us what it looked like so we new exactly what we were getting and the car was so amazing. When got to the location Raul helped us with our test drive and did an amazing job showing us all the ...

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Google Aug 22, 2023

Tony and Patrick are the best they help me find my beautiful Q50 and I'm very satisfied

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Google Aug 21, 2023

Raul and Michelle were fabulous. Easy and smooth process. Super professional and made the experience stress free. They were honest and trust worthy. This is very rare now a days and so happy I bought my car at INFINITI of San Jose. Thank you again.

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Google Aug 18, 2023

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Google Aug 18, 2023

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Google Aug 18, 2023

Best experience buying a car got some best tips from Tony Brooks can’t be more happy with todays visit

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Google Aug 14, 2023

Great service by Salar! Best of the best

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Google Aug 14, 2023

Raul De Leon was a fabulous sales associate at San Jose Infinity. I would suggest anyone looking for a used car they have on the lot or even a new Infinity, you should definitely ask for him!!!

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Google Aug 13, 2023

Salar was great and very patient with me. Very professional and a pleasure to work with.

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Google Aug 11, 2023

Salar help me buy my new baby definitely recommend you buy with him.

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Google Aug 10, 2023

Great experience yet again, my second purchase at this dealership. Sal was great and patient in getting me a good price that helped me make a quicker decision.

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Google Aug 7, 2023

Sal was very helpful when I was looking for a car to get.

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Google Aug 7, 2023

Salar was very helpful and nice! He made us feel confident throughout the whole process and got us a great deal!!

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Google Aug 7, 2023

Salar was very helpful and nice!!! He made us feel confident throughout the whole process! If you come here, request to see salar!

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Google Aug 3, 2023

Parts associate were extremely helpful with recommendations that best met my needs that’s why I keep coming back for anything I need for my car!!!! 10/10

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Google Jul 31, 2023

I had the pleasure of working with Sal and his team at Infinity SJ. Sal was attentive and always had my best interest at heart. I don’t know much about the car I bought I just know that it looks good, I had to reach out to Sal a few times with questions and he’s always there to help even on his day off. Thank you for the easy no haggle and hassle free experience, I love my car. Thanks to Kim, very knowledgeable, excellent at what she does, she made the financial part extremely easy. Aaron did ...

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Google Jul 28, 2023

Tony was extremely helpful knowledgeable informative and friendly!

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Google Jul 28, 2023

Love Tony. More than helpful, experienced, and makes things happen when obstacles arise. Definitely look for him

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Google Jul 28, 2023

An excellent car buying experience, Denis, Julio, Tony and Kelly are awesome, thank you for the awesome deal you guys got me, keep up the great work, will recommend this dealership to my family and friends 👍👍👍

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Google Jul 24, 2023

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Google Jul 23, 2023

Phillip M was absolutely amazing!! He was very attentive and more importantly helpful during my first car buying experience.

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Google Jul 23, 2023

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Google Jul 21, 2023

Tony brooks helped me out. Got a new car today 2021 q50 very helpful. Phillip was also a great help!!

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Google Jul 21, 2023

Tony Brooks was very helpful and nice.

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Google Jul 18, 2023

Just bought a car, we are really happy with the process. Thanks Mr. Raul De Leon for the great job!.

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Google Jul 18, 2023

Raul was amazing. He made the process of buying a new car very easy. Thanks so much!

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Google Jul 16, 2023

I always drive by but never walked in. So out of my search found a vehicle I wanted for my daughter on CarFax and noted that it was from this place. Walked in, and the first person greeted me and my husband was Tony. He offered to help us and went straight to bring the vehicle for us. Took it for a test drive and we just knew this is it for us. No more shopping, visiting, negotiating, meet ups, we got exactly what we were looking for and know we were in good hands. Tony made our visit easy ...

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Google Jul 16, 2023

Tony was very helpful with the car purchasing process and also answered all questions/concerns we had.

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Google Jul 15, 2023

Tony help me buy my new 740i he is the 👌 👍

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Google Jul 12, 2023

Thank you Raul D for the great customer service and super deal.

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Google Jul 12, 2023

Michelle, Raul, and Philip were extremely helpful and were able to help me make the best decision.

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Google Jul 12, 2023

Philip of San Jose handled my new Q50 lease with great knowledge, courtesy and efficiency. Answered all my questions on the spot and offered an affordable option for the contract purchase

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Google Jul 11, 2023

Tony and Phillip are amazing and helped me go through the process of buying my car 🙂 great people!

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Google Jul 10, 2023

Sal was great!!!

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Google Jul 10, 2023

Michelle was great!!!

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Google Jul 9, 2023

Tony Brooks helps my Mom with patience and professionalism

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Google Jul 7, 2023

Really good services and very friendly

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Google Jul 4, 2023

Adrian compared some cars on my requested condition and gave good alternative car for me.

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Google Jul 4, 2023

Nice experience buying a used Elantra 2017 limited edition . Very friendly people. Raul and Tony were always there to answer my questions .

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Google Jul 3, 2023

Sal was the best salesman on the floor super helpful and amazing to work with. !

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DealerRater Jul 2, 2023

No drama, commitments kept, friendly staff. And Knowledgeable technicians. What more could you ask for?

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Google Jul 1, 2023

Ecxelent customer service with our 2023 QX50 purchase. Tony is the best. Definitely a huge relief after being in the market for monts. Happy buyer 🙂 Thank you INFINITI of San Jose

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Google Jul 1, 2023

BEST experience ever! My husband and I just purchased a QX50S after being in the market for over 4 months and I must point out Tony Brooks here at INFINITI San Jose is the BEST sales person who will truly help you. Tony goes above and beyond; he is EXCEPTIONAL.

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Google Jun 25, 2023

Very clean & professional dealership. Big thank you to Raul for walking me through the process of buying my first car!

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Google Jun 25, 2023

I worked with Adrian to buy a car for my business and he made the whole transaction smooth, no fuss. He kept me informed every step of the way. I’d happily work with him again.

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Google Jun 24, 2023

Love this dealership the sales people are the greatest benn coming here for years. I would refer all my family and friends here. Love Phillip Miller

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Google Jun 20, 2023

I recently purchased a vehicle from Michelle! She was the best. Answered all my questions , was patient, valued my time and all my needs! I would 100/10 recommend her to all my family and friends!!

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Google Jun 20, 2023

Phillip was wonderful. He's very personable and straightforward. Aaron was also very nice as well. Great experience with this dealership!

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Google Jun 19, 2023

Tony Brooks provided superb service. Thank you!

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Google Jun 19, 2023

Tony Brooks was awesome!

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Google Jun 17, 2023

Tony Brooks really helped me find the best car!

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DealerRater Jun 16, 2023

Great service again! Worked with a new associate, Nicholas, for the first time, he was on top of his game. Got the 100,000 mile service on my Q60, this is my third INFINITI with over 100,000 miles, all have worked well during the time I owned them. Got a fourth on the way to 100,00 miles. Great cars and knowledgeable staff who keep them in great condition! I do a lot of driving for my commute and I depend on the INFINITI of San Jose staff to keep me safe. Shout out to Tyler Luu, who looked after my car in the past.

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