Customer Testimonials

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DealerRater Sep 13, 2021

INFINITI of San Jose is really recommended for servicing our Infinity cars. They have been very professional, efficient, and on time. Jose Masangcay is also a great Consultant that has been helping us for a while... His explanation is easy to understand and he is very patient too. Please keep up the great work !!!

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DealerRater Sep 8, 2021

I have been a customer of the dealership for more than 10 years, the staff are very nice and courteous, the service advisors are very well versed

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Cars Sep 6, 2021

This is my 5th vehicle from this dealership so goes to show how i feel about this place. despite lack of inventory, they happen to have the vehicle that i ended up taking. despite it being a package upgrade over my previous vehicle, they got it at a price range less than my previous car, and in a very unique color that i already got people glancing over. thanks to Philip Miller and Ed in finance...looking forward to enjoying my new Q60 400 RED SPORT AWD. see you in next 3 years....

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DealerRater Aug 16, 2021

Very good customer service, Adrian was very helpful from the service department. I recommend San Jose INFINITI for vehicle service.

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DealerRater Aug 13, 2021

I always receive top service from this location. The staff is very helpful and friendly. I know I can count on the work and my car runs great!

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DealerRater Aug 8, 2021

INFINITI of San Jose is very efficient, great to work with with and very thorough is the Sales and Service Departments. Tyler is service has always been very helpful. Meeting Matthew Santos was a blessing in disguise. He is such a kind, intelligent Sales associate,represents Infinity of San Jose very well.

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DealerRater Aug 3, 2021

A first class operation. There was no pressure to buy, but every opportunity to ask questions, test drive in a comfortable fashion, and we were tended to along the way. We were made to feel valued every step of the way.

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DealerRater Jul 28, 2021

This is the third INFINITI I have owed. INFINITI of San Jose is very efficient and great service. i have had Tyler Luu as a service advisor for years and he has always been a valuable help. This year when deciding to purchase a new Q60, Matthew Santos was the fine, kind, gentleman to help me make that decision final. I love my new car and will continue to use INFINITI of San Jose.

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DealerRater Jul 20, 2021

Thank you INFINITI of San Jose for keeping customer satisfaction your top priority! I was feeling duped initially but I am glad to have spoken with Richey Barnes and work together to remedy the issue that was at hand. I look forward to continuing to work have my vehicle serviced with INFINITI of San Jose.

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DealerRater Jul 17, 2021

Way too many service sales pitches for this, that and the other thing for a car that's in fine running shape and is garaged. This did not seem to happen nearly as much when the dealership was previously Beshoff INFINITI. Other than that, all was good and Richey, Ryan and the rest of the crew at parts and service are all great.

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DealerRater Jul 10, 2021

Great customer service. Tyler is always helpful and profesional. Definitely worth our 45-1 hour drive for a service visit. We are always pleased with the service. Thank you Tyler!

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DealerRater Jun 23, 2021

I have been bringing my vehicle to this dealership for over 5 years now. Tyler Luu has been my service advisor and I am very satisfied and happy that he has taken care of my vehicle repair work excellently.

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Cars Jun 23, 2021

Tony did an amazing job! He knew exactly what we wanted and made it a great experience!

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Cars Jun 20, 2021

Joe was a pleasure to deal with. We are so happy that we purchased a vehicle at INFINITI of San Jose. It was worth the drive.. and we highly recommend Joe. He treated us with respect and his personality and down to earth manner was refreshing. Thank you, Joe!! The Williams

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Cars Jun 15, 2021

Thank you to Salesman Matthew Santos who was able to work with me, understand everything and finally put me into my dream car ! Go see him when you visit INFINITI San Jose and you won?t be disappointed!

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DealerRater Jun 11, 2021

Great staff, would recommend to friends. Super clean place, and they brake down everything for you to understand. Super clean cars, and overall great experience!

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Cars May 13, 2021

Matt Santos reviewed the features of our vehicle after we?d been owners for a week. Our questions were answered completely

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DealerRater Apr 13, 2021

Wonderful service experience at this dealership. I have been their customer for years and always received great service. I am highly recommend this dealership to everyone.

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Cars Apr 13, 2021

The experience I had with the service team was simply amazing. My advisor Tylor is extremely professional and knowledgeable. I have been going to INFINITI of San Jose for servicing my QX60 for years... and they never disappoint!

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DealerRater Mar 12, 2021

Excellent experience every visit. We always work with Tyler in service who demonstrates true quality customer service. The dealer is always clean and the entire staff is always friendly and helpful.

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DealerRater Mar 8, 2021

Efficient and thorough service, with courteous and caring staff! Always a pleasant experience! I especially appreciate all the help Adrian Fields provided and the detailed explanation of the work done on my vehicle.

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Cars Mar 3, 2021

Excellent customer service. Satisfying experience buying the car right from the test drive to making the final payment.

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Cars Mar 3, 2021

Awesome shop Q50 has never ran better. Staff is super helpful. Adrian rocks

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Cars Feb 27, 2021

Jose was very helpful, he answered all of my questions. Took the time to explain everything to me and was understanding.

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Cars Feb 23, 2021

My experience getting a car at INFINITI was great, Matthew helped me out and did the best he could for me to be able to get the car I wanted.

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Cars Feb 23, 2021

Service was great and quick. I didnt have to wait hours to buy the car everything was so fast. The workers where actually really cool as well.

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Cars Feb 17, 2021

I went in looking for a Q50 but not exactly knew which one. Mathew Santos really helped me choosing the right car for me. Matt explained the differences between the models and helped me stay within my budget. Customer service was great as well.

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Cars Feb 16, 2021

Amazing experience. No buying pressure. They were very accommodating and patient with all my questions and concerns. Wonderful experience from start to finish

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Cars Feb 16, 2021

The staff is polite and professional with my inquiries. I?m happy with my purchase and would highly recommend it

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DealerRater Feb 14, 2021

We had a good experience. Jesus was amazing! The process was quick and easy. I would recommend this place. Jesus was friendly and informative! I

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DealerRater Feb 10, 2021

The dealership is fine it’s the technicians who forget to put things back in place after they remove them. It’s very frustrating when I have to double check everything and replace what they forgot to do. I pay good money to maintain my car they should do there job.

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Cars Feb 8, 2021

Matthew was a great help with buying a car , helped me with the best option for me and my situation. Definitely recommend Matthew Santos for anyone trying to buy a car at the INFINITI of san jose

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Cars Feb 6, 2021

Everyone was very friendly helpful knowledgeable and respectful

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Cars Feb 6, 2021

Had such an amazing experience shopping for a preowned vehicle, Jesus was extremely helpful answering all my questions and made the paperwork process a breeze! Highly recommend

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Cars Feb 3, 2021

Professional, courteous, helpful and informative staff. Joe Moreci and Aaron DePriest were great. They took the time to listen to my needs and explained everything in detail. Overall great experience.

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Cars Jan 28, 2021

The sale man was we nice,the sales manager was very helpful as well as the finance manager was very nice I will recommend any one to infinity of San Jose.

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DealerRater Nov 27, 2020

I have visited this dealership for service a couple times now. Always had a great experience with the service department. They were very professional and transparent with their service, fix, and corresponding costs. Friendly staff and consultant too!

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DealerRater Oct 22, 2020

i have been bringing my cars here (i have had 3 INFINITI cars since 2009) since it was Beshoff INFINITI and now it is San Jose. Friendly professional staff who always make me feel welcome and listen to my concerns. Value for money and car is always cleaned and the work fully explained. I have worked with several people over the years and have always had a good experience. Customer for life. Looking forward to seeing the new models that are coming out next year.

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DealerRater Oct 21, 2020

Very honest, safe and clean service department. Was very impressed with how I was treated and the price of my service. Would continue to go here for my service.

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DealerRater Sep 14, 2020

Beshoff INFINITI has improved so much with their service and price. Service consultant and technician are nice and knowledgeable. I got my QX70 in for service. They were so serious in getting the fix done and keeping me well informed. The price was reasonable, and they always provide me a nice loaner car.

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DealerRater Jul 20, 2020

Clean and very organized. They even fixed the recall on my car and the charges is reasonable price. The consultant is discuss everything what has done to my car.

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DealerRater Jul 10, 2020

Araon the sales manager is your go to person! From the moment we walked in his no pressure, no sales pitch demeanor led us to buying a car. We literally walked in there not knowing what we wanted and walked out with a Q50. Johnny was professional and patient. He was quick to realize that we wanted to buy but were unsure of the model to purchase. He catered to us by simply walking around and pointing out the great deals. Even after the sale, he has taken care of us, especially during these uncertain time, I can't thank ...

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DealerRater May 31, 2020

I just bought my new car from Ben today! He was very helpful and Knowledgeable. I will defiantly recommend this place to my friends and family!

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DealerRater May 11, 2020

Just want say thanks to Aaron! He was really helpful with my new car purchase. He guided me through the whole leasing process, the total transaction was hassle free. I’m very happy with my new car! Thanks Aaron!

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DealerRater May 10, 2020

Just leased my second INFINITI in the last 3 years here at INFINITI of San Jose. First class costumer service! Great social distancing in place and once again an easy transaction. What other location offers you latte and pastries when they are in full operation mode. The showroom is always up to date with the newest vehicle (super clean showroom). Professional staff with a wonderful touch of humor. My finance manager was absolutely the best!

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DealerRater Feb 17, 2020

INFINITI of San Jose is excellent! It is always a pleasure to do business there. Sales, service, warranty work...whatever it is, I love the way we are treated as customers and as people. In two years of owning our 18' Q50S, I've never had a negative issue or experience.

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DealerRater Oct 3, 2016

We are giving BESHOFF INFINITI dealer 5 star because they were helpful and professional from A-Z. Ray was our sales person, he answered every question we asked professionally, and the price they gave us was the best in the market. We did have some problems but they took action right away.

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DealerRater Feb 22, 2015

Words can not fully describe how amazing my experience was in buying a car from the team at Beshoff Infinity. I had the absolute pleasure in working with Sunny Singh and his managers Greg and Aaron. The entire team was very easy to work with they applied no pressure in the buying decision. They provided me with lots of information about the car I was looking to buy (2015 Infinity QX60) its competitors. They were also probably the best dealership I have worked with in regards to working with them via email. Most places I have worked with in the past ...

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DealerRater May 23, 2012

Good sales team, this getlomen put me on the car I want on the best monthly payment possible the prices are very good compare to otters dealers. So good persons, good cars, best deals around. I recoment everyone to go to BESHOFF INFINITI tanx again from gilroyjx35

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DealerRater Sep 30, 2010

This review is for both sales and service. We bought our INFINITI new here and have had it serviced with Joey Tipton as our Service Advisor. Besides the great price, friendly personnel and great looking dealership, Beshoff did everything to make us comfortable with our purchase and service. What other General Manager would remember your name after 6 months? Brian did. I arrived with an appointment and was given a very specific time when my car would be ready...and it was ready at that time while I waited in their comfortable waiting room with a great cup of coffee. When ...

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DealerRater Mar 24, 2010

I really had a great experience in buying a car. no pressure sales, very straightforward. It was the most fun I had in buying a car, which usually can be a stressful experience. In terms of the dealerships I visited during my search for a new car these guys were by far the most in tune with the ways in which people research cars (online), the cared what people thought about their dealership and we even had some interesting conversations on the use of internet in this whole process of researching and buying a car.

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DealerRater Jan 28, 2010

I loved my experience at Beshoff INFINITI. I got to the dealership at about 7:30 on a Tuesday night, looked at some cars, took a test drive and had the deal done by 10:00. No pushy sales tactics, no nonsensical options that jack up the price, just good guys providing friendly service. I did a lot of research before I got there and I knew what options I wanted and what I was willing to pay. I was really surprised when they were within a few hundred dollars on their first offer. It made it really easy and an enjoyable experience. After ...

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DealerRater Jan 1, 2010

I bought a used Lexus RX400h. I made an offer on the website and received a reasonable counter offer promptly from Alex Kerr, the General Sales Manager. When we went to see the car, we were received by Ben Ly. He was very friendly and answered all our questions and concerns well. We noticed a few parking scratches on the bumper and elsewhere on the car. Mark Nessim, the used car manager said he would get the bumper repainted and the other scratches touched up for us. We decided to drop off the vehicle a week later at the ...

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DealerRater Dec 14, 2009

Working with Linn is a very pleasant experience. I would feel comfortable referring people I know to him. From the outset he was helpful, without being overbearing. He knew his product well and was able to address specific questions we had concerning available features, options and prices. Negotiations were quick, without excessive back and forth. We both knew the range of prices being paid within the local area and quickly came to a mutually acceptable deal. When the time came to deliver the new vehicle, Linn's explanations were helpful without being overly long.

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DealerRater Nov 5, 2009

I am delighted with my new 2009 G37 replacing my Porsche Boxster. It is fast, agile and easier to get into and out of. I took it in for its first service yesterday and received VIP treatment. The General Manager personally took care of it, and while I enjoyed the gourmet coffee, checked my stocks and emails on the free internet terminal they completed the service in 40 mins even though they squeezed me in without an appointment. The biggest surprise was the miniscule price! Get ready to have your nightmares of rude service, dirty waiting rooms, high prices blown away with ...

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DealerRater Oct 28, 2009

One of my favorite quotes of all time is Marlon Brando's Zapata ruefully waxing, "A monkey in a suit is still a monkey." I knew Beshoff INFINITI was an exceptional dealership when I purposely wore a plain shirt, shorts and flipflops into its absolutely stunning showroom AND there was nary a reaction from any of the staff. I'm sure my fashion sense or lack thereof may have pained some of the staff but the fact that it didn't show is testimony that they are very disciplined and professional, that's something I can't say ...

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DealerRater Oct 7, 2009

I bought 2009 convertible from here initially I had great response and I would say overall this is a good dealer but once the they got the money it took weeks to get the issues like shipping the wind deflector (should have been with car), correct delivery check sheet and clear bra warranty. Over all this dealer gets only 4 from me. I wanted to get extended warranty & service maintenance plan but Alex Kerr did not respond to my last request of providing me completed application as I wanted to see the completed application prior to paying due to initial experience ...

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DealerRater Sep 25, 2009

I just bought a car from them a couple of days ago, the experience of this dealership is the best for me so far. If you want to buy an INFINITI car, I will strongly encourage you to visit them. There are bunch of details that are impressed me: 1. Very new and nice facilities 2. Very friendly and patient sales 3. Most importantly, they will try what they can to give you a best price!

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DealerRater Aug 20, 2009

Very nice experience. Fair, reasonable people. The dealership is well appointed and I was treated respectfully. My only (minor) complaint is that it took a little longer than I had hoped to fill in the paper work. I would certainly buy another car from these guys.

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DealerRater Aug 16, 2009

My wife and I just bought a new FX35 from Beshoff INFINITI. Javier (the salesperson) and Alex (the sales manager) were both very professional and helpful. We drove a hard bargain and were able to get the price we wanted. Javier and Alex never came across as pushy or overbearing, and we never felt like anyone was trying to pressure, trick, or take advantage of us. Overall, this was about as good and painless a car buying experience as we could have hoped for. The showroom is the nicest I've ever seen. Even the restrooms are cleaner and more ...

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DealerRater Aug 5, 2009

This is a top notch dealership in terms of the quality of service and the overall appearance and ambiance of the facilities. Javier made buying my first new car an enjoyable and fair experience. He worked tirelessly to make sure we came to an agreement that was fair and reasonable. Even though we didn't finish the deal until after 10:00pm on a Friday he was still outside with a bottle of cleaner shinning up the chrome on my brand new G37 while I was signing papers with JC from financing. JC was also super quick and efficient at consummating ...

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DealerRater Jul 26, 2009

Customer service: Excellent. After the completion of the repair I noticed some issues and pointed them out to the service advisor. The service advisor notified the dealership manager. The dealership manager personally took charge in fixing the problems and threw in several free services which were beyond my expectation (example: a CV-boot was accidentally cut - they replaced both boots for free although the other CV-boot was good but old and I should have paid for it). For the first time I have met a dealership manager so friendly and aproachable and willing to go the extra mile to do ...

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DealerRater Jul 20, 2009

First, i would like to thank Beshoff for the awesome experience i had here. Next, i want to share my experience. I walked in on a rainy Sunday and none the less Dru was out there talking to a couple people and i waited for him because i talked to him the night before. Dru took the extra mile by staying even after hours to take care of me and never peered pressured me into the sale. he showed my best options and walked out of there the same night with my g37s sedan. Service & parts Joey at ...

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DealerRater Jul 9, 2009

I really liked the friendliness of the staff. They were very couteous and answered my questions very well. Also, Javier provided me with all the information I needed during the test drive that I needed to make my decision. I did not feel pressured to buy from them and they were very competitive with their pricing. I will definitely be buying my next car from here again. Best Regards.

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DealerRater Jun 27, 2009

I been to a couple of INFINITI Dealerships, they seem good... but when I went to Beshoff INFINITI, it wasn't good, it was honestly great. I was able to get my car's suspension worked on at an unbelievable quote. I worked directly with the General Manager, and he was awesome. He was able to get my suspension done quickly, I was surprised at how fast it took. And they did not cut any corners at all. I also came back for a detailed since they had a promo. I wasn't expecting much from a detail, but they ...

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DealerRater Jun 25, 2009

Beshoff INFINITI - San Jose is truely a remarkable place with experienced and friendly staff. The people here are very nice. I spoke with Brian in regards to getting an oil change. I told him that i wouldnt be able to come down until after work. He told me that he would make sure that someone would stay and do the oil change for me. Brian was able to get me in the same day I called. He took down all my information and entered it into the computer system so everything would be ready to go with less hassel ...

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DealerRater Jun 20, 2009

Another person whose name I can't recall was a bit pushy and somewhat rude. Organizationally he is apparently Linn's boss and reports to Brian. This was the only experience I found to be unfavorable. We have owned a Jaguar for 19 years and a Chrysler for 7 so we regularly have contacts with those 2 dealerships. There is no question but what our experience with Beschoff (so far) is far and away the best of the three.

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DealerRater Jun 13, 2009

Awesome service in sales and service department. Very helpful and price for service is very reasonable. Very mod friendly as well. Beshoff is willing to fix your car even if it has modifications to them. Overall very satisfied. Does a very good job with their detailing as well.

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DealerRater Jun 10, 2009

I have a G35 and had it serviced at Beshoff before. I was blown away by the facility, the people, and the overall atmosphere when I was there. Brian took the time to introduced himself to me and its refreshing to know that a dealership can be so organized, courteous, and mod-friendly at the same time. When I was in a market for an M35 sport, it was a no brainer to give Beshoff a visit. Jason took me for a test drive and he was professional and courteous. The negotiation process was quick and efficient. Its great that I ...

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DealerRater Jun 9, 2009

We first came in was when they had just opened we were looking a car for myself with my boyfriend. We walked in and were greeted kindly but a young gentlemen(sorry his name slips my mind) he showed us around and took us to the back to get some coffee and the service area, we rode in a g35 around eastside san jose to get a feel of the car. It was really nice, But we ended up not getting it. We came back for my boyfriend to pick a car, because i had bought one from a friend. ...

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DealerRater Jun 6, 2009

I contacted Beshoff INFINITI as I approached 40,000 miles on my G35. Debating whether or not to get the extended warranty coverage, I came into contact with Brian Aghajani. Throughout the entire process, Brian was able to make me feel completely at ease. Being skeptical by nature, Brian walked me through the warranty coverage and not once did I ever feel the pressure to buy. He provided me with all of the facts and let me make the best decision for myself. It's always the kind of personal service I receive that sticks with me and makes me want to ...

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DealerRater Jun 5, 2009

I am nothing but extremely pleased with both the car I purchased (2006 M35) and the staff at Beshoff INFINITI. Their approach has been 'low pressure' which is an atmosphere I can appreciate. I can say honestly that I will look forward to doing business with Beshoff INFINITI. I've already had the pleasure of utilizing the Service Department for an after market Cilajet applicaton and they've been professional, attentive and honest. I've also got to mention that Beshoff has one of the sharpest looking, clean and welcoming locations in the Bay Area.

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DealerRater Jun 3, 2009

I had recently purchased two new tires, and when decided where to get the work done, there was no thinking about it-- BESHOFF INFINITI ! I brought my car in and was talking to Bernardo about their pricing for installing some performance rear brake rotors and pads I had picked up off the internet. I was amazed at the awesome price I was quoted, so I decided to add that on to the work load. While in the waiting room, I was looking over their selection of performance parts and modifications that they have for G35/G37's and 350Z/370Z'...

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DealerRater Jun 3, 2009

Today, many dealerships and their service departments are long on their promises of excellent customer care, service, and value. Beshoff INFINITI does not waste their time making such claims and promises . . . They actually perform and offer stellar customer care, service, and value. In these hard economic times, which we all find ourselves in, Beshoff INFINITI rewards a visit with true value for your hard earned dollars. More importantly, you are welcomed with open arms and made to feel like you are truly a member of the Beshoff family. Brian Aghajani leads a very well trained and courteous staff. He has ...

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DealerRater Jun 1, 2009

I made an apointment explaining what I was looking for, upon arrival at the dealership I found the selection ready and everything went quickly and to our wishes. We chose a G37 and are extremely happy with the follow up service and the car.Our last 2 cars have been Jaguar S models and we are excited about our move to Infinity.

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DealerRater May 31, 2009

At Beshoff INFINITI I honestly believe that their service was perfect. The quality of service and friendliness of the sales representative (Dru Tran) had made the process of buying a new car simple and fast, there were no hassles whatsoever. Although the price wasn't rated a 5, I still believe it was very good. But my overall experience with Beshoff INFINITI was exceptional. It was really easy to talk to the sales representative and decide without any problems at all. I really recommend Beshoff INFINITI to all the people who consider buying a new INFINITI.

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DealerRater May 30, 2009

I finally acknowledged that I was growing old when I banged my head against the window sill once too often, getting into and out of my beloved 2001 Porsche Boxster. I was sceptical that a sedate sedan would have the performance of a Boxster until I test-drove the 2009 Infinity G37 - truly a wolf in sheep's clothing - exhillerating! Beschoff offered me a good trade-in price on my Boxster and a very good price on the G37. The actual Sales experience was very pleasant and nothing like the cheap aggressive tactics used by some car salesmen. I believe that the ...

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DealerRater May 30, 2009

I just bought a car from this dealership which is the nicest and cleanest looking place I have ever seen. Javier - our salesman - patiently explained to us all features of the car, down to the smallest detail. He showed us several models and we test drove two of them. We have never been pressured to buy and the first time in my life I had a pleasant experience with a car salesman. He showed us the entire dealership including the meticulously clean repair area. Even the coffee tasted more like Starbucks than the usual fare.The time to ...

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DealerRater Feb 28, 2009

Beshoff INFINITI has the most impressive facility of any other dealership that I have been to in the bay area, and I have been to all of them except the Pleasanton one. Myself, I service INFINITI vehicles on the side "Enthusiast Auto Care." The ceilings at Beshoff must be at least 40+ feet tall, there is glass everywhere, and the auto repair area is one of the cleanest, most organized, most well-equipped shop facilities that I have witnessed. A true enthusiast's dream! The people I have worked with at Beshoff INFINITI are Brian, Anthony (service advisor), and Art(...

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DealerRater Jan 21, 2009

I just purchased brand new FX35 from Mitch Rozinsky @ BESHOFF INFINITI. This was the best car shopping experience. The car was for business and therefore i had to get the best possible price. I emailed a few dealers in Bay Area and all of the responded with crazy prices but Beshoff. He gave me great price right from the start over the email and when i came by to the dealer it took me 20min to do all the paperwork and i was done. Mitch fully explained everything about the car, things that i didn`t know that FX has ...

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